Andy Lester

Technology, careers, life and being happy

Why I’m finally leaving GoDaddy

| 7 Comments

I watched the Super Bowl last night, and GoDaddy’s annual brain-dead skinfest reminds me that I have domains to transfer off of this embarrassment of a company. I’ve already transferred away a half dozen, and have nine more coming up for renewal in the next eight months. All will be transferred to new registrars.

I’m not leaving GoDaddy because their TV ads are demeaning to women.

It’s not that their TV ads are demeaning to viewers.

It’s not that their home page currently features seven sexualized women in the first screen. Even playboy.com only has three.

It’s not that they supported SOPA.

It’s not that they changed their stance on SOPA in the face of predictable public backlash.

It’s not that their user-facing admin screens were designed by an orangutan on meth and a committee from Marketing.

It’s all of it. Put together, GoDaddy prove themselves to be buffoons.

The SOPA turnaround was especially telling. The company figured it could come out with some good PR by taking a stand on SOPA, and bailed when they found out they were on the wrong side of it. “Go Daddy will support it when and if the Internet community supports it” said a press release. That’s hardly inspiring, GoDaddy. If you’re going to come out and support legislation, do it because it’s the right thing to do, not because “the Internet community” says so.

Worst, how can I support a company that treats me with such contempt? Every part of every admin process is filled with pitches for add-on services that obscure what I want to do. Bob Parsons thinks that I’m going to be swayed to use his company because they’re edgy enough to show skin.

GoDaddy thinks I’m stupid. And maybe I was for sticking with them for this long. No more.

For me, I’ve been moving my domains to pairNIC and dynadot. Some people have recommended gandi.net, but I think that any company that sells itself with a tagline of “no bullshit™” is only slightly less buffoonish as selling with the Pussycat Dolls.

If you’re using GoDaddy as a registrar, I ask you to consider the contempt with which GoDaddy holds you in next time it’s time to renew your domain names.

7 Comments

  1. It was a long time ago when I moved my domains to GoDaddy so I am a bit confused.

    Why at renewal time? Does the new registrar start counting from the day of transfer? Isn’t it adding after the existing period? Isn’t there a black-out period for transfers just befor renewal?

  2. +1 for PairNIC. Been a happy customer for years.

  3. My final domain completed its transfer away from them (to Dreamhost just last week. SOPA was the final straw for me, but I agree with all your other criticisms of them and wonder why it took me so long to get the heck out of there.

  4. I’ve avoided GoDaddy for years on account of their horrible web site, incessant upselling and general technical incompetance. I had no idea about their rampant sexism though – so thanks for pointing that out.

    I think you’re wrong about Gandi though. I’ve been a satisfied customer for many years. “No bullshit” is exactly what I want from companies that I deal with and that’s exactly what I get from Gandi.

  5. Andy,
    We’re in a similar situation – we have also finally reached the tipping point, I can no longer be sheepish about having GoDaddy as the registrar for several hundred domains. And it is going to hurt, time, resources and money.
    alf

  6. I completely agree 100%. My decision this week to move from GoDaddy was not solely made because of the superbowl ads, but those ads pushed me over the edge of a list that was already adding up of poor service from GoDaddy. “GoDaddy thinks I’m stupid” is exactly how I feel about them. Years of horrible interface making a simple task like uploading a page feel like climbing a mountain (and falling off several times) were just the start, but add on feeling completely insulted as a female customer during their sexist and just plain stupid advertisements? No thanks.

  7. And now after the JotForms incident there should be no person who keeps their site on GoDaddy. Everyone is vulnerable when hosted there.

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